Leadership Hour

Terms and Conditions

Introduction

Application of Terms and Conditions

These Terms and Conditions (“Terms”) apply to The Leadership Hour (“Membership”) operated by Noomi Natan Leadership Limited (“we”, “us” or “our”), a company registered in England and Wales under number 11851614, whose registered office is at 1 Highlever Road, London, W10 6PP, and whose contact email is noomi@noominatan.com.

By purchasing or subscribing to The Leadership Hour, you agree to these Terms. This agreement becomes binding when you accept the Terms during the sign-up or checkout process.

These Terms should be read in conjunction with our Privacy Policy and Cookie Policy, which can be found at: https://noominatan.com/privacy-policy/ and https://noominatan.com/cookie-policy/.

Nothing in these Terms affects any statutory rights you may have as a consumer.

Membership Details

1. Your Membership includes:

• A live Leadership Hour session each month, normally held on the first Friday of the month via Zoom. Session dates and times may occasionally change, in which case we will give reasonable notice.
• Replay access after each session, where a replay is available, will be emailed to you.
• Access to the members-only When You Need It audio library, delivered through Hello Audio or another platform we may use from time to time.
• A monthly guided self-leadership practice which may include reflection questions, a personal experiment for the month and a mid-month ‘wiser self’ reminder created by you during the session.

2. There is no free trial. Your Membership starts when you complete sign-up and payment.

3. Current payment options are monthly, quarterly or annual, as shown at checkout.

4. Monthly, quarterly and annual Members can cancel at any time before their next renewal date to prevent the next payment being taken. Cancellation stops future renewals; it does not normally end the period already paid for.

5. Cancellation takes effect at the end of the period already paid for, unless otherwise required by law. You will continue to have access to the Membership until that period ends.

6. You are responsible for ensuring that the email address you provide is correct and for checking your emails for session links, reminders, replay access and Membership updates.

Payment and Renewal

7. You agree to pay the Membership fee and follow the payment plan selected at checkout.

8. Unless you cancel before the applicable renewal date, your Membership renews automatically according to the billing cycle you selected at sign-up.

9. We aim to make cancellation straightforward. You can manage or cancel your Membership through the customer portal or other cancellation link we provide.

10. If you cancel and later choose to rejoin, the Membership will be charged at the price available at the time you rejoin, unless we expressly agree otherwise.

11. Payments are non-refundable once taken except where you have a legal right to cancel or receive a refund, or where we expressly agree otherwise. Nothing in these Terms affects your statutory consumer rights.

12. We reserve the right to suspend or end Membership access if a payment fails, is reversed or remains unpaid.

13. We may change the Membership price in future. Any change affecting an existing recurring subscription will be communicated in advance and will take effect no earlier than the next renewal date stated in that notice.

Consumer Cancellation Rights

14. If you are purchasing the Membership as a consumer, you may have statutory cancellation rights, including a 14-day cancellation period for certain distance contracts. Any such rights apply in addition to the cancellation arrangements described in these Terms.

15. Where you ask us to begin providing services or digital content during any statutory cancellation period, additional rules may apply to cancellation, payment for services already supplied, or access to digital content. We will provide any consent or acknowledgement wording required by law as part of the sign-up or checkout process.

16. Nothing in these Terms is intended to limit or exclude rights that cannot lawfully be limited or excluded.

Cancellation by Us and Changes to the Membership

17. We may make reasonable changes to the Membership, including session format, delivery platform, supporting resources or scheduling, where this does not materially reduce the overall Membership experience.

18. We may cancel, postpone or reschedule a live session where reasonably necessary, including because of illness, emergency, technical failure or circumstances outside our control. Where practical, we will provide an alternative session, replay or other reasonable substitute.

19. We may suspend or terminate a Membership where a Member materially breaches these Terms, misuses Membership content, behaves abusively or disruptively, or acts in a way that makes the space unsafe or inappropriate for others.

Technology and Access

20. The Membership relies on third-party services such as Zoom, Hello Audio, email providers and payment platforms. While we take reasonable care to provide smooth access, we are not responsible for outages, delays or technical failures outside our reasonable control.

21. We cannot guarantee uninterrupted access to third-party platforms or that every replay or audio will be available at all times.

22. You are responsible for having suitable internet access, devices and software needed to access the Membership.

Recordings, Privacy and Participation

23. Live Leadership Hour sessions may be recorded for replay. We intend recordings to focus on Noomi and the presentation slides rather than participants.

24. Participation in chat, camera use and sharing are optional unless we expressly say otherwise before a particular activity. Please avoid sharing confidential or highly sensitive information in any area that may be visible or audible in a recording.

25. If participant contributions are accidentally captured in a recording, we will take reasonable steps to remove or limit identifiable content before sharing the replay where practical.

26. You must not record, screen-record, copy or redistribute live sessions, replays, audios or other Membership material without our written permission.

Intellectual Property

27. All Membership materials, recordings, audios, questions, written content, frameworks and resources remain the intellectual property of Noomi Natan Leadership Limited or the relevant rights holder.

28. Your Membership gives you a personal, non-transferable right to access and use the materials for your own personal and professional development. It does not give you the right to reproduce, teach, sell, distribute, publish or commercially exploit them.

29. If you wish to quote or refer publicly to a short extract from The Leadership Hour, please attribute it clearly to The Leadership Hour and Noomi Natan. Any wider reproduction or use requires written permission.

Feedback and Testimonials

30. We may use general, non-identifying themes or anonymised feedback from Members to improve or describe The Leadership Hour.

31. We will not publish your name, image, identifiable testimonial or other personal information in marketing materials without your permission.

Code of Conduct

32. We ask all Members to engage respectfully and responsibly within The Leadership Hour space.

33. You may not use the Membership to solicit, market to or promote services directly to other Members without our prior written permission.

34. You must respect the privacy of other Members and must not share another participant’s personal information, comments or experiences outside the Membership without their permission.

Disclaimer

35. The Leadership Hour is for personal and professional development. It is not medical, psychological, psychiatric, financial, legal or other regulated professional advice.

36. The Membership is not therapy and is not intended to diagnose, treat or manage mental health conditions. If you are experiencing significant emotional or psychological distress, please seek appropriate support from a qualified professional.

37. You remain responsible for your own decisions, actions, wellbeing and use of anything explored during the Membership.

No Guarantees

38. We believe The Leadership Hour can be a valuable self-leadership practice, but we do not guarantee any particular outcome, transformation, financial result, professional result or personal change. Results vary according to individual circumstances, participation and context.

Liability

39. Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

40. Subject to the paragraph above, we are not responsible for indirect or consequential losses arising from your participation in The Leadership Hour or from decisions you make based on Membership content, to the extent permitted by law.

General

41. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

42. These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply to you.

43. We may update these Terms from time to time. If a change materially affects an existing recurring Membership, we will provide reasonable notice.

Contact

Noomi Natan Leadership Limited, trading as The PowerKind, of 1 Highlever Road, London W10 6PP, UK

Questions about your Membership, billing, cancellation or these Terms can be sent to:  noomi@thepowerkind.com.